FeedMyPet.com Feed My Pet, LLC Flint River Ranch Independent Distributor # 122142 PO Box 240 Nesconset, NY 11767-0240 Toll free (888) 492-9529 (631) 265-7377 info@feedmypet.com Payment Options Visa,Mastercard and American Express credit cards are accepted. Orders are not shipped if credit card is declined. You may order online with our SECURE shopping cart. If you prefer not to order online, please call in your order to: (888) 492-9529. Sales/Use Tax Applicable sales/use tax is charged on orders shipped to New York. The sales tax rate is charged at the Suffok County rate of 8.625% If your New York county has a lower sales tax rate, please notify us of your local sales/use tax rate. Orders for New York service/guide dog owners may be tax exempt. Please call us for further details regarding this. Shipping We currently only ship within the Continental US. We cannot ship to PO Boxes or APO boxes. Flint River Ranch Products: Free shipping of Flint River Ranch products with a $9 minimum order of FRR products. FRR orders less than $9 will be charged a $3.50 shipping fee. Flint River Ranch products will be shipped UPS ground, direct from the closest FRR distribution center to your home. Shipping minimum does not apply to sample packs. Sample packs will be shipped separately. Other Products The Honest Kitchen products will be shipped direct from the manufacturer by Fedex ground. Shipping is free on Honest Kitchen products. All other products will be shipped by UPS ground. The following shipping rates will apply to those items that do not have free shipping. Order Amount Shipping Charge $0 - $35.00 $7.95 $35.01 - $50.00 $8.95 $50.01 - $75.00 $9.95 $75.01 - $100.00 $10.95 $100.01 - $150.00 $11.95 $150.01-$200.00 $12.95 $200.01-$250.00 $13.95 $250.01-$300.00 $14.95 $300.01-and up $15.95 Return Policy 100% Satisfaction Guaranteed: If any product fails to meet your expectations for any reason, it may be returned within 30 days of invoice date, by shipping prepaid for replacement, refund, or credit. Returns must have prior approval. Please call or email us before sending back any product. Click here to see our customer feedback Feed My Pet, LLC Independent Distributor #122142 Toll free (888) 492-9529 or (631) 265-7377 info@feedmypet.com